How do I handle refunds?

Organizers can issue refunds by logging into their Payment Processor (e.g., WePay) account. This will refund all collection payment and fees to the selected payer(s).

If you are a payer/user and would like a refund, you must contact the event organizer. As PayIt2 does not have access to their Payment Processor accounts, we are unable to issue refunds on the behalf of organizers.

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