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We are sorry for the error! Here are some common reasons you might get an error while attempting a payment:
- The card information you’re providing is not complete or is inaccurate. Always double check this before you panic! (We understand, even the best typo sometimes.)
- Stripe timed out. Sometimes, it takes a few seconds for Stripe to digest the information that you’re sending it. Try to avoid refreshing the page or clicking the “Pay” button again. This might result in duplicate transactions, or as we like to call it, mo’ money (processed) mo’ problems.
- Your card might be declined. Bummer! This could be for anything from insufficient funds on the card used, your bank/credit card company’s fraud protection policy, or the Collect Page’s Organizer's Stripe account is not properly connected.
- If you’re still having problems, contact the page Organizer or check out Stripe support for more info.